St. Helena Hospital Napa Valley
was featured on NBC Nightly News with Brian Williams on July 24. The segment highlighted patient experience in the health care industry. St. Helena Hospital was contacted by NBC Nightly News partly as a result of the NRC Picker “Path to Excellence” award, received last fall for top patient satisfaction scores in hospitals with 100 to 300 beds which earned the hospital the moniker, “Top in the West”.
The NBC Nightly News crew followed a patient suffering from atrial fibrillation (A-Fib) who was treated with the innovative Hybrid Maze procedure. Gan Dunnington, MD, a cardiothoracic surgeon with Adventist Heart Institute specializing in treatment of atrial fibrillation, is one of only a few surgeons on the West Coast to perform the minimally invasive Hybrid Maze procedure. The combination of thoracoscopic surgery and catheter ablation can be up to 90 percent effective for some types of A-Fib. Indeed, for this particular patient, the Hybrid Maze procedure was successful in relieving his long-standing A-Fib.
The crew brought two trucks, and filmed for more than 15 hours over 2 days, which resulted in a 2-3 minute segment broadcasted to about 8.3 million viewers.
“Great patient experience has to begin with excellent medicine. We strive to deliver safe, proven and innovative care in a way that exceeds our patients’ expectations,” said Nia Lendaris, RN and VP of Patient Care, who was interviewed in the NBC news story.
“It is a proud moment. Now millions of people have seen what we do to lift the lives of many. Our mission drives our focus to provide both optimal clinical results and extraordinary patient experiences,” stated Terry Newmyer, CEO of St. Helena Hospital Napa Valley.
St. Helena Hospital Napa Valley has been named by Becker’s Hospital Review to its listing of 100 Hospitals with Great Heart Programs. The list names hospitals in the country exhibiting excellence in heart care and research, selected based on clinical accolades, outstanding local and national reputations, recognition for quality care, and contribution to the field of cardiology and cardiovascular surgery. Becker’s highly-regarded lists are compiled independently based on extensive staff research and recommendations from reputable outside sources.
In addition, St. Helena Hospital Napa Valley recently received twelve 5-Star ratings and 2 quality awards from Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. The 5-Star ratings include Cardiac, Critical Care, Orthopedic, and Pulmonary Care. These ratings are based on actual results patients experienced while in St. Helena Hospital. U.S. News & World Report also named St. Helena Hospital Napa Valley in the top 10 percent in California and among the Best Hospitals in Napa and Sonoma Counties.
“These recognitions demonstrate the safe and exceptional care delivered by the physicians and employees at St. Helena Hospital Napa Valley,” said Newmyer.
About St. Helena Hospital Napa Valley: St. Helena Hospital is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system serving communities in California, Hawaii, Oregon and Washington. Our workforce of 28,900 includes more than 21,200 employees; 4,500 medical staff physicians; and 3,200 volunteers. Founded on Seventh-day Adventist health values, Adventist Health provides compassionate care in 19 hospitals, more than 170 clinics (hospital-based, rural health and physician clinics), 14 home care agencies, six hospice agencies and four joint-venture retirement centers. We invite you to visit www.sthelenahospitals.org for more information.